Company: Xtrivain Private Limited
Effective Date: 27 May 2026
Website: www.xtrivain.com
These Terms of Service (“Terms”) govern your access to and use of the Xtrivain website at www.xtrivain.com (the “Site”) and any professional services provided by Xtrivain Private Limited. By accessing the Site or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. About Xtrivain
Xtrivain Private Limited (abbreviated “XT”) is a cybersecurity company registered in Pakistan. We provide penetration testing, managed detection and response (MDR/SOC), compliance and GRC consulting, incident response, OT security, and virtual CISO (vCISO) services. References to “Xtrivain”, “we”, “us”, or “our” mean Xtrivain Private Limited and its authorised personnel.
2. Use of the Website
You may use this Site for lawful purposes only. You agree not to:
- Use the Site in any way that violates applicable Pakistani law or any other applicable jurisdiction’s laws.
- Attempt to gain unauthorised access to any part of the Site or its underlying infrastructure.
- Transmit any malicious code, spam, or material that is harmful, offensive, or fraudulent.
- Scrape, reproduce, or redistribute Site content without our prior written consent.
- Impersonate Xtrivain, its staff, or any other person or entity.
We reserve the right to terminate or restrict access to the Site at our sole discretion, without notice, for conduct we believe violates these Terms or is otherwise harmful.
3. Professional Services
The use of Xtrivain’s professional services — including penetration testing, managed detection and response, compliance and GRC consulting, incident response, OT security, and vCISO services — is governed by a separate written agreement between Xtrivain and the client (“Service Agreement”). In the event of any conflict between these Terms and a signed Service Agreement, the Service Agreement shall prevail with respect to the services it covers.
Nothing on this Site constitutes a binding offer to provide services. All engagements require a signed Statement of Work or Service Agreement.
4. Intellectual Property
All content on this Site — including text, graphics, logos, methodologies, and reports — is the intellectual property of Xtrivain Private Limited or its licensors and is protected under applicable copyright and intellectual property law. You may not copy, reproduce, distribute, or create derivative works from Site content without our express prior written consent.
Deliverables produced under a Service Agreement are governed by the intellectual property provisions of that agreement.
5. Third-Party Technology and OEM Partners
Xtrivain deploys and manages technology from third-party OEM vendors including IBM, Cisco, Dell, Fortinet, CrowdStrike, Palo Alto Networks, Tenable, Splunk, Qualys, Nozomi Networks, SentinelOne, KnowBe4, and Acronis. Use of such technology is subject to each vendor’s own terms and licence agreements. Xtrivain is not responsible for the terms, performance, or availability of third-party products.
6. Disclaimer of Warranties
The Site and its content are provided on an “as is” and “as available” basis without warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted or error-free, or that any cybersecurity service will guarantee the prevention of all security incidents.
7. Limitation of Liability
To the maximum extent permitted by applicable law, Xtrivain shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, this Site — including loss of data, loss of revenue, or business interruption. Our aggregate liability for claims arising from use of this Site shall not exceed PKR 10,000. Liability for professional services is governed by the applicable Service Agreement.
8. Indemnification
You agree to indemnify, defend, and hold harmless Xtrivain Private Limited and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Site; (b) your violation of these Terms; or (c) your violation of any applicable law or third-party rights.
9. Privacy
Your use of this Site is also governed by our Privacy Policy (available at www.xtrivain.com/privacy-policy), which is incorporated into these Terms by reference.
10. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Karachi, Pakistan, unless otherwise agreed in a signed Service Agreement.
11. Changes to These Terms
We may update these Terms at any time by posting a revised version on this page with an updated effective date. Continued use of the Site after changes constitutes acceptance of the revised Terms.
12. Severability
If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions.
13. Contact
Company: Xtrivain Private Limited
Address: Office No 36, 2nd Floor, Mateen Shopping Galaxy Mall, Plot No-D9, Block No 10-A, KDA Scheme 24, Gulshan-e-Iqbal, Karachi
Email: legal@xtrivain.com
Phone: 03062257557
Website: www.xtrivain.com